Job Description
- OS installation/Build, Deployment, Infrastructure Management, Troubleshooting & Handle tickets
- Software Support - Software installation, Deployment Support & troubleshooting
- Basic Networking/VOIP telephone support.
- Basic VC Room & Infrastructure support
- Hardware Incident/issue tickets – Repair/support, Replacement, Hardware deployment at user-desks, Log calls for defect with H/W vendors (Dell and others) and ensure replacement/repair, Return of defective parts to the vendors.
- Support degaussing activities
- Support for movement & assembly of assets during restacking/movement/BCPs/Power Maintenance
- Support special projects on Hardware deployments, installs & power-on/shutdown on BAU and special projects
- Support desktop and related infrastructure at meeting/VC rooms.
- Managing H/W assets at IT Stores, Stores Upkeep and maintaining inventory in tools.
- Perform Physical inventory of IT Assets.
Experience
Minimum of Fresher - 3 Year(s) Of Experience
Job Category
Desktop Support Engineer
Key Skills
Basic troubleshooting
Desktop Support
OS Configuration
OS Installation
Printer Troubleshooting
Troubleshooting
Troubleshooting of IT devices
Job Overview :
