- Desktop operating system maintenance, troubleshooting, and diagnosis.
- Desktop connectivity troubleshooting.
- Application installation and support.
- Printer installation and support.
- Client VPN installation and support.
- Microsoft Office Suite support.
- AD user account management.
- Tally ERP/Office 365/Exchange user account management.
- Desktop antimalware administration and resolution.
- IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
- Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets.
Minimum of 1 - 5 Year(s) Of Experience
Troubleshooting of IT devices
Windows Server Operating System