Job Description
- Desktop operating system maintenance, troubleshooting, and diagnosis.
- Desktop connectivity troubleshooting.
- Application installation and support.
- Printer installation and support.
- Client VPN installation and support.
- Microsoft Office Suite support.
- AD user account management.
- Tally ERP/Office 365/Exchange user account management.
- Desktop antimalware administration and resolution.
- IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
- Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets.
Experience
Minimum of 1 - 5 Year(s) Of Experience
Job Category
Desktop Support Engineer
Key Skills
Basic troubleshooting
Desktop Support
Network Support
OS Installation
Software Support
System Support
Technical Support
Troubleshooting
Troubleshooting of IT devices
Windows Installation
Windows Server Operating System
Job Overview :
