Able to do troubleshooting VPN, Office 365 etc Assist support staff with some field work Support end-point network connectivity installation and troubleshooting Provide phone provisioning and support including phone deployment and basic phone system administration IT Bar like support desk Order equipment, new Team member onboarding training.
Communicate and interact with the other team members or colleagues to ensure coordination and cross-training.
Configuring and troubleshooting of Desktop/Laptops for L1, L2 levels and Managing backup and recovery.
Configuring and troubleshooting of printer, scanner and LAN related issues reported by users.
Trouble shooting of all types of Hardware and software applications problems.