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Desktop Support Engineer

Job Description


  • Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
  • Provides advice and guidance to colleagues regarding incidents
  • Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
  • Identify, log and resolve technical problems with software applications or network systems
  • Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
  • Ensure that work is carried out within agreed service levels and in accordance with department guidelines
  • Create, maintain, and distribute reports of progress to senior leadership
  • Maintain client databases with solutions and clear record of activities
  • Explain and document technical issues in a clear way to clients
  • Use call logging system to accurately record telephone request.
  • Good in troubleshooting.
  • Ability to handle outlook issues.
  • Proficient in outlook configuration.

Qualifications and professional knowledge:

  • 1-4 years of relevant experience in an IT support role.
  • Bachelor s Degree in Computer Engineering or similar field
  • You have worked with a variety of IT support systems
  • Hands-on experience with Windows/Linux OS environments
  • Experience with PC operating systems, applications,anti virus knowledge and hardware for Windows
  • Good Communication in English.


Minimum of 1 - 3 Year(s) Of Experience

Job Category

  • Desktop Support Engineer

Key Skills

  • Desktop Support
  • Hardware Networking
  • Linux
  • Networking

Job Overview :

  • Salary: As Per Industry Standard/CTC
  • Gender: Male,Female
  • Openings:2
  • Experience:1 - 3 Year(s)
  • Qualification:Any Graduate,B.E Computer Science,B.E IT,B.E.,B.Tech,BCA,BscIT,Diploma