India’s Xclusive IT Job Portal
Job Responsibilities :
Troubleshooting devices OS issues
Support for standard software issues
Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.
Installation / re-installation / configuration of systems, printers, scanners, HDT devices
Configure the devices as per the standardization policies of customer.
Installation / re-installation / configuration of in-scope client software / applications
Installation / configuration of e-mail clients
Troubleshooting printer / scanner related issues
Troubleshooting issues related to standard office and internet client
Support for local area network issues
Install antivirus software and check virus definition auto updates
Install approved patches onto desktops / laptops.
Troubleshoot print queue related issues
Configure appropriate rights and permissions for accessing printers
Remove virus from respective desktop / laptop with the antivirus softwarr
Basic Knowledge on Network devices live Switch, Router and LAN/WAN.
Basic Knowledge on AD/DNS.
Troubleshoot basic issues related to Laptop/desktop.
Coordinate with vendor to get the device/Network issues resolved for the location.
Job Type: Full-time
Salary: ?15,000.00 /month
Desktop Support: 1 year (Required)
Gandhinagar, Gujarat (Preferred)
Provident fund (PF)
Customer issues handled:
Device setup or troubleshooting
No - On the job learning
IT Operations & Helpdesk
Minimum of 1 - 2 Year(s) Of Experience