Experience diagnosing troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment inventory lists
Experience diagnosing, troubleshooting and resolving client issues with hardware maintenance, installations and upgrades.
Creating Software Images for Endpoint Devices
Troubleshooting Software and Hardware Issues
Develop and Implement a Software Update Schedule (Windows and Mac)
Monitoring on Network Bandwidth and Performance
Problem solving skills
Machine assembling
Managing Sophos Firewall and User accounts.
Managing License Inventory
Reinstalling Operating System (Windows and Mac)
Minimum of Fresher - 5 Year(s) Of Experience