Job Description
- Responding to employees or clients support requests.
- Contacting clients to find out the nature of the problem.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training in computer operation and management.
- Completing job reports and ordering supplies.
Experience
Minimum of Fresher - 2 Year(s) Of Experience
Job Category
Desktop Support L1
Key Skills
Firewall Configuration
Linux installation
Network Engineering
OS Configuration
OS Installation
Outlook Configuration
Printer installation
Printer Troubleshooting
Software Installations
Troubleshooting
Troubleshooting of IT devices
Job Overview :
