Job Description
Roles and Responsibilities
Trouble shooting IT Asset related issues & resolve the same. (Gateway, OS Installation, pst ost, Outlook Troubleshooting and Domain knowledge)
Maintaining, installing of Operating Systems, desktop / Office Automation software, as and when required. In addition to this, updating of Business application software through upgrades provided by TPL & other services, such as relocation of Systems, adding / removing accessories, attachment or other devices peripherals.
Installing, reloading, reconfiguration, updating of any desktop client machine for office automation software, e-mail under Exchange environment, Internet explorer, Intranet, Internet etc., as and when required.
In case of Hard Disk failure / Partition problem, the Vendor shall make all possible attempts to retrieve the data & transfer to new Hard disk. Vendor shall make available required standard Data recovery tools at TPL Central site, Vendor will provide license details to TPL of this software.
Experience
Minimum of 3 - 5 Year(s) Of Experience
Job Category
Desktop Support Engineer
Key Skills
Desktop Support
OS Configuration
OS Installation
Outlook Configuration
Job Overview :
