Job Description
Responsibilities
- Handling client calls /
critical issues.
- Analyze problems as reported
for the product
- Provide solution, Participating
and chipping in to root cause analysis.
- Provide workarounds / code
solutions based on the priority of the issues
- Resolve performance issues.
- Connect with onsite team for
issue resolutions.
- Working with IT to build
deployment packages, work on translations, coordinate with PS, maintaining
JIRA, preparing reports, maintaining release calendar
- Maintaining application level
monitoring using shell scripts
- Preparing utilities to help
reduce manual work.
Qualifications
- Bachelor’s degree, preferably
in an IT-related field, Reputed colleges / MBA - IT.
- Looking for 2 - 4 years of
experience.
- Knowledge in Java, J2EE, JSP,
Servlet, JavaScript, SQL scripting, Shell scripting (required).
- Database Knowledge (Basic
Admin) My SQL, Oracle 10g/11g, DB2.
- Operating System Administration
Windows 2000/2003 Server, RHEL, AIX
- Web Servers IIS, Apache, IHS.
- Application Server JBoss,
Tomcat, Weblogic, IBM WebSphere
- Knowledge of Virtual
Technologies, VM Ware.
- Strong communication skills.
- Proven experience in diagnostics
and problem analysis.
Experience
Minimum of 2 - 4 Year(s) Of Experience
Job Category
Technical Engineer
Key Skills
J2EE
Java
JavaScript
JSP
MySQL
Servlet
SQL
Job Overview :
