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Technical Support Executive

RK Infotech

Job Description

  • Working with customers/employees to identify software problems and advising them for solution.
  • Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about software.
  • Logging and keeping records.
  • Analyzing call logs so you can spot common trends and underlying problems Updating self-help documents so customers/employees can try to fix problems themselves.
  • Redirect problems to appropriate resource.


Minimum of Fresher - 2 Year(s) Of Experience

Job Category

  • Technical Support

Key Skills

  • Technical Support

Job Overview :

  • Gender: Male,Female
  • Openings:2
  • Experience:Fresher - 2 Year(s)
  • Qualification:Any Graduate,B.E Computer Science,B.E IT,B.E.,B.Tech,B.Tech - Mechanical Engineering,BCA,BSc IT,Diploma