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Trainee IMS

Job Description

Role and Responsibilities

                     Demonstrates basic knowledge of:

- Audit Control Frameworks like ISO, SOX, COBIT etc. Knowledge of audit process and guidelines

- Change Record (CR) tool, Change management activities

                     Basic understanding of organization's processes and tools for resource allocation, MS excel (Graphs/creating/modifying), Incident Management Process/lifecycle

                     Policies and Procedure related to Queue Management

                     Assist in SLA compliance and SLA monitoring, facilitate processes and ensure SLA compliance

                     Support customer environment, Operations and services as per agreed SLA's Prepare process maps, workflows, business cases with assistance from SME

                     Ability to understand client’s requirement, server, firmware, device driver etc. upgrades, various storage hierarchy’s. (Disks and Tapes), retention policies of data, disaster recovery process.

                     Understanding of FC concepts and RAID technology, SAN Switches   

                     Basic understanding of testing concepts, testing standards and best practices

                     Scripting: either PowerShell or shell or both




·         CompTIA A+

·         CompTIA IT Fundamentals

·         CompTIA Network+

·         CompTIA Security+

Qualifications and Education Requirements

·                  Educational Degree - It can be any engineering or non-engineering degree related to computers/electronics/networking/information technology.

                     Minimum 50% marks throughout in academics.

                     Applicants with Professional Degree.

                     Good understanding of the software development lifecycle, and the relevance of different tools at different stages of the development lifecycle.

                     Aware of basic design principles, and able to understand designs

Preferred Skills

Certification in relevant technology

Behavioral Attributes

                     Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets

                     Displays awareness of customers’ stated needs and gives priority to meeting and exceeding customer expectations

                     within stipulated time

                     Explains ideas clearly and logically to others and is attentive in interactions

                     Identifies the target audience for communication and carefully listens to their opinions and feedback

                     Ability to work in Teams



Minimum of Fresher - 2 Year(s) Of Experience

Job Category

  • Computer Operator
  • IMS

Key Skills

  • AWS Administration
  • Networking
  • SLA
  • SOX

Job Overview :

  • Salary: As Per Industry Standard/CTC
  • Gender: Male,Female
  • Openings:10
  • Experience:Fresher - 2 Year(s)
  • Qualification:Any Graduate,Diploma